PROMITEC SANTANDER S.A.S, in accordance with the provisions contained in Law 1581 of 2012, considered responsible for the processing of personal data, develops this privacy and personal data protection policy regarding the collection, storage, and administration of data received from collaborators, suppliers, employees, clients, and, in general, any natural person who owns personal data (hereinafter “Third Parties”). PROMITEC SANTANDER S.A.S. respects the privacy of each of the third parties, and in general, of any natural person who owns personal data, who provides their information. PROMITEC SANTANDER S.A.S. receives information and stores it in an appropriate and secure manner. However, third parties can check the accuracy of this information and take measures to update it and/or request its deletion. The information is collected, processed, and used in accordance with current regulations on information protection and privacy.
PROMITEC SANTANDER S.A.S. collects personal information related to third parties for consultation, processing, and use purposes only if they voluntarily decide to register or provide the information and give their authorization in this regard, acknowledging that the entry of personal information is done voluntarily, taking into account the characteristics enabled for this purpose and the powers of use by PROMITEC SANTANDER S.A.S., under the terms established herein and with the understanding that such information will be part of a file and/or database. The data is collected especially for the effective provision of services within the scope of PROMITEC SANTANDER S.A.S.‘s corporate purpose, which involves the identification of third parties, compliance with legal provisions, contractual and other commitments, the provision of information on the solutions available, and the development of loyalty programs. Third parties may access, modify, update, or request the deletion of the information provided at any time. They can also request the correction and updating of data through the channels that PROMITEC SANTANDER S.A.S. provides and publishes for this purpose, as well as revoke the contact authorization.
Third parties may file consultations, claims, complaints, and petitions physically to the city of Girón Km. 3 Vía Palenque / Café Madrid, Manzana C Bodega 2, electronically to the address info@promitec.com.co or by telephone communication to the number +57(607) 6760880.
Requests for consultation and claims submitted by the owners of personal data will be attended to through the User Service Process, within the proper opportunity and exhausting the procedures established for this purpose. We will not use, process, or transfer the information provided beyond the limits established by law and enshrined in the third party’s declaration of consent. Exceptionally, we will transfer the information provided only to third parties authorized by the owner and by requirement of a competent authority.
PROMITEC SANTANDER S.A.S. is not responsible for any consequence derived from the improper entry of third parties to the database and/or for any technical failure in the operation and/or conservation of data in the information storage system. PROMITEC SANTANDER S.A.S. reserves the right to modify this Policy at any time and without prior notice. Any modification will be made in accordance with current legal regulations, and it will become effective and have effects on third parties from its publication in the corresponding channel. This Personal Data Protection Policy is effective from its publication on (website of PROMITEC SANTANDER S.A.S.)
Cookies Policy: PROMITEC SANTANDER S.A.S. uses cookies and similar technologies on its website to optimize the user experience, analyze site usage, and offer personalized content. Cookies allow collecting information about the user’s browsing activities, such as pages visited, time spent on the site, and configuration preferences. The user has the option to accept or reject cookies at any time through their browser settings. PROMITEC SANTANDER S.A.S. will only use the information collected through cookies for the purposes described in this policy, and undertakes not to share this data with third parties without the user’s prior authorization, except in cases where required by law.
